Icelings.com is committed to deliver your order with good quality packaging within given time frame. We deliver ice 365 days round the year, including public holidays & Sundays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through professional delivery companies such as Grab, Roadrunner and Grofers and in some case even by Icelings, professionals would be at your services.

Is there any delivery charge?

Yes, standard charges apply in case of standard delivery from delivery chain professional at a specified time.

Express delivery! Charges are little higher. 

Yes we offer Express Delivery within 2 hrs within a express charge. In case large quantity, with prior intimation & transport charges would be conveyed, a special refrigerated vehicle will deliver for such occasion,

How long does it take for an order to arrive?

It would be pre calculated and informed as per your requirement, and the time you decide for the event.  While you need to also follow cut-off timings as highlighted on the website. For same day delivery.

What if the product is received in damaged condition?

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 1800-3000-7277 or email us at contactus@icelings.com mentioning your Order ID. We will personally ensure that your concern is resolved at the earliest. Please make sure that the original product tag and packing is intact when you send us the product back.

 

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